1. TERMS & CONDITIONS

This website is run by Phu Quoc Seawalker . Please read these Terms & Conditions carefully before using or registering on this website. You must fully agree to these terms and conditions if you wish to use the site. If you do not agree to any part of these terms and conditions, you will not be able to use this website in any way. Note that this website is intended for use by users with global access. The information and prices on this website are applicable to users worldwide. We reserve the right to refuse access to this website at any time without prior notice.

  1. GOVERNING LAW

Access to this website is conditionally upon your consent that all information on the website and all matters arising between you and us will be governed by the laws of Vietnam and that all Disputes arising between you and us will be based on the jurisdiction of the courts of Vietnam. OBLIGATIONS OF THE SITE USER

By using this site, please agree that:

  1. You accept financial responsibility for all transactions made under your name and account.
  2. To have legal capacity, you must be 18 years or older.
  3. You warrant that any information you give about yourself and about anyone else is completely correct.
  4. Not to use this website for any false or fraudulent registration.
  5. Any distribution of threatening, defamatory, obscene, political or racist material or any other illegal or provocative material through this website is strictly prohibited.
  6. You may not modify, copy, transmit, distribute, sell, distribute, or license this website and any part of its content in any way except where you copy the information. information from this website is for your personal use and non-commercial in nature.

III. CONDITIONS FOR REGISTRATION

When making a registration via our website, please enter into a direct (legally binding) contractual relationship with us. The subscription conditions include limitations and exclusions of liability, and cancellation and change fees are payable if the subscription is canceled or changed after confirmation. We recommend that you carefully read the application conditions that apply when making a subscription. The conditions of the subscription include limitations and exclusions of liability, and cancellation and change fees are payable if the subscription is canceled or changed after confirmation.

  1. DEPARTURE WARRANTY

– Phu Quoc Seawalker ensure departure is posted on the website www.phuquocseawalker.com

– Tour information and departure dates in the guidebook and other printed materials are subject to change from time to time and do not form part of a guaranteed program.

– The company’s website is the only source from which the company will guarantee departure. A time of departure is guaranteed only when the customer has confirmed registration according to that time of departure (registration must include a minimum of a deposit paid to be considered “confirmed”) . This guarantee will still be based on Force Majeure cases.

  1. CASE OF FACTS

Phu Quoc Seawalker is not responsible to customers for changes or cancellations for objective and subjective reasons such as earthquakes, volcanoes, storms, wars, strikes, demonstrations, terrorism, disturbances. Political … The solutions or compensation (if any) will depend on the Service Provider concerned.

  1. PASSPORT
  • Valid passport: Customers must have a valid passport to enter, depart and travel through each destination in the tour itinerary (passport must be valid for 6 months or more up to the date of return) .
  • Documents: Please note that “In order to promote the issuance of the pass, all tour related documents such as voucher, tour schedule, invoice will be emailed or will be available. on the website www.phuquoctrip.com ”, when the company has received the full payment.

 

  • Trip details: It is the responsibility of the customer to visit the website at least 72 hours prior to the departure date to ensure they have the most detailed information about the trip as minor changes may have been made. since tour records were initially provided by the company.

TOUR PRICE

  • All tour prices are in Vietnam Dong (VND). Payments in other foreign currencies will be converted to Viet Nam Dong (VND) at the current exchange rate.
  • The information and prices on this website are not ‘live’ and are updated from time to time. Every effort has been made to ensure the accuracy of information and rates, but, unfortunately, errors sometimes occur. In the event of an incorrect price due to a systematic error, we are not bound by that price.

PAY

 

All tours or services need to be paid in advance unless otherwise stated. We accept payments by Visa, MasterCard, American Express and JCB.

Please ensure that you have provided us with the correct credit card billing information. If you do not provide the correct credit or debit card billing address and / or cardholder information, ticket issuance may be delayed and the total cost may increase. We reserve the right to cancel the ticket after issue if payment is declined or if you have provided incorrect credit card information. In addition, we also reserve the right to do random checks (including the electoral roll) to minimize credit card fraud.

John’s Tours will not collect your credit card details. The information you provide will be absolutely safe in the technical system of global security technology (SSL) of MasterCard and Bank for Foreign Trade of Vietnam (Vietcombank) when you make payments. By credit card.

VII. GRANT OF PAYMENT SHARES

After payment, John’s Tours will send a confirmation / voucher by email or fax: this must be printed as proof of purchase, and will be presented to the Service Provider.

All visitor information is required to be correctly provided at the time of registration.

All requests for amendments / supplements need to be emailed to John’s Tours.

 

John’s Tours is not responsible for any problems that may occur if you do not receive or read your confirmation / voucher carefully. In the event that you have not received your voucher, you will need to notify Phú Quốc Seawalker at least 72 hours prior to the scheduled service date.

VIII. PROMOTION

Tours / packages / products traded with a promotional code are non-cancelable and non-refundable.

Furthermore, any discounts and bonus points posted on this website are only applicable to the website www.phuquocseawalker and are subject to change via other websites affiliated with www.phuquocseawalker.com

  1. LETTER RELATIONS

By completing a registration, you agree to receive emails that we may send you, providing you with destination and specific information regarding your registration and destinations, and We can send you an email inviting you to fill out a customer review form.

Bank account information is as follows:

Military Bank MB BANK, PHU QUOC BRANCH

Account Name : TRẦN THANH LONG

Account Number : 9960115101996